No need to hesitate, your health plan sent us your way
We know this might feel out of the blue, but your health plan thought we’d be a perfect fit for you. Author Health is a real medical service, not a sales call. We're here to support your cognitive and emotional health, in coordination with your existing doctors, as part of your plan's covered benefits, often at no cost or low cost to you.
Don't just take our word for it
If something feels off, that's reasonable. Here are a few independent ways to confirm we're a real medical team working with your health plan.
What this isn't
A quick scan of what we're not so that you can rule out the worries.
- We're not a sales call
There's nothing on this call you have to buy. Our medical services are paid by your health plan, not out of your pocket. - We're not replacing your doctor
We work alongside your existing primary care doctor. They stay with your doctor. - We're not asking for sensitive information just to talk
You don't need to share your Social Security number, banking info, or payment details to have a conversation with us about your care options. - We're not a Medicare Advantage plan or a Medicare salesperson
We don't enroll you in coverage, switch your insurance, or sell supplemental policies like Medigap. - We're not pressuring you
Take your time. Ask questions. Hang up. Call back. There's no rush and no penalty for waiting until you’re ready to get extra support.
Here's what we actually do
Cognitive and emotional health care that works alongside your existing doctors. Here's what that looks like:
Stress, grief, life changes, and sleep that's been off. Our team really hears you and helps you work through what's been weighing on you.
Not all medications mix. We coordinate with your other providers to make sure everything you take works together safely.
We work alongside your primary care doctor and any other providers. Appointments happen from home by phone or video, with help from our team if you need it.
Frequently asked questions about Author Health
If something's still on your mind, the answer might be here, but feel free to call us anytime 1-800-423-4400 to talk over anything on your mind.
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When you're ready, we're here
Whether you call or send a message, you'll work with a real person who will listen and help you figure out the next step.