HOW AUTHOR HEALTH WORKS

Here you’ll always feel cared for

From your first call to ongoing support, we’re here to help you feel your best.

Hero image for the Work/Careers page
Hero image for the Work/Careers page
Hero image for the Work/Careers page

Get started in 3 steps

We’re set up to make sure you’re fully heard and taken care of every step of the way. Here's what care at Author Health actually looks like.

step 01

Reach Out

Call us or send a message, and we'll answer your questions, confirm your coverage, and set up your first appointment.

step 02

Your Discovery Session

During your welcome call, one of our providers will get to know you and learn how we can best support you. If you need assistance connecting to this virtual session, we'll coordinate with tech support in your area to come by and help.

step 03

Personalized Specialists and Services 

Depending on what care you choose, your care team may include a counselor, specialized medical providers, and community services that work together to get you back on your feet.

Photo of the care team

Your care team

When you come to Author Health, you're not handed off to a single clinician and left to figure out the rest. You get a coordinated team that works together on your behalf.

How Author Health can help you

Your team will include the specialists and services most helpful for your personal situation.

Counseling

Your therapist meets with you virtually or over the phone to hear you out and help you through your challenges, all from the comfort and convenience of your home.

Medication Management

A psychiatrist or psychiatric nurse practitioner can guide you to medication that fits your needs and total health– often decreasing previous medications when needed and mitigating reactions.

Connecting Care

A registered nurse and resource specialist work together to organize appointments, keep your provider in the loop, and offer extra support with community resources when needed.

A smiling doctor

What if I already have a good provider?

We don't replace your doctors; we work alongside them. Your care manager coordinates with your primary care provider and any specialists you already see, so your care feels more connected, not more complicated.

But how much is it?

We are in-network for traditional Medicare (including for the GUIDE program), Medicare-Medicaid dual-eligible, and many Medicare Advantage and Special Needs Plans. Depending on your plan and where you live, our services may be free or available for a copay. Before you get started, we’ll confirm your coverage so you won’t have any surprises.

How have you been feeling lately?

Check in with a short quiz to see if Author Health is a good fit for you.

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Common questions and answers about our services

We’re here to help you feel ready to take the next step. Here are some commonly asked questions, but feel free to call us anytime to talk over anything on your mind.

Let’s take this first step together

What would you like us to know about you? Tell us a bit about yourself, and we’ll reach out to confirm your insurance coverage and set you up with the right care.

For new patient inquiries, our call line is open every day from 8am-7pm ET. After hours, leave a voicemail and we will return your call the next day. For established patients, we have 24/7 support for urgent needs. Those calls will be triaged by staff who involve the on-call clinician as necessary.

Rather send us a message?

For new patient inquiries, our call line is open every day from 8am-7pm ET. After hours, leave a voicemail and we will return your call the next day. For established patients, we have 24/7 support for urgent needs. Those calls will be triaged by staff who involve the on-call clinician as necessary.

Who’s reaching out to us?
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