Legal
Thank you for allowing us to be a part of your healthcare team.
Author Health, LLC and its associated medical group* provide access to behavioral health services for adults with Humana Medicare Advantage insurance coverage through telemedicine and in-person visits.
Our normal business hours are:
8 am until 5 pm EST Monday through Friday.
There is a supervising physician available during our regular business hours and oncall 24 hours a day.
The practice is staffed with Psychiatrists, Nurse Practitioners, Licensed Clinical Social Workers, Community Health Workers, and others to assist you through your journey with us.
We use a software called Elation EMR that has a patient portal, called Passport. During your registration, you may be invited to set up your portal. Your invitation will come to your email from our Elation Passport Support Team(support@elationpassport.com).
Please feel free to contact us at (754) 202-2655
*AUTHOR HEALTH, LLC PROVIDES NON-CLINICAL SUPPORT SERVICES TO ITS ASSOCIATED MEDICAL GROUP EDGE HEALTH, P.C. AUTHOR HEALTH, LLC IS NOT AMEDICAL PRACTICE AND DOES NOT PROVIDE CLINICAL SERVICES.
Notice of Non-Discrimination and Accessibility
Author Health, LLC and its associated medical group comply (“Author”) with applicable Federal and State civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.
Author does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Author provides free interpretation services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Qualified language interpretation services to people whose primary language is not English
If you need these services or have any accessibility questions or requests, contact Author at 754-202-2655.
If you believe that Author has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
47 High Street, #7
Medford, MA 02155
754-202-2655
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW. Room 509F, HHH Building Washington, DC 20201 TollFree: 1-800-868-1019, 800-537-7697 (TDD).
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html
Language Assistance Services
Author will take reasonable steps to provide free-of-charge language assistance services to individuals who speak languages we are likely to hear in our practice.
Spanish: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 754-202-2655
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 754-202-2655
Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phídành cho bạn. Gọi số 754-202-2655
Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수있습니다. 754-202-2655
번으로 전화해 주십시오.
Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 754-202-2655
Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступныбесплатные услуги перевода. Звоните 754-202-2655
Arabic: نابسإ ي: ذإ ا نك ت دحتت ث ینابسلإا ة ، یدلف ك امدخ ت دعاسم ة یوغل ة یناجم ة حت ت فرصت ك. صتا ل قرلاب م
French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponibgratis pou ou. Rele 754-202-2655
French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 754-202-2655
Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 754-202-2655
Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 754-202-2655
Italian: ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero754-202-2655
Japanese: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。754-202-2655
まで、お電話にてご連絡ください。
Farsi: -202-7542655 ت ھ: گا ر بھ ابز ن سراف ی گتفگ و می دینک ، لایھست ت نابز ی روصب ت اگیار ن ارب ی مش ا .. یریگب د امت س با. شاب د می ف
Hindi: !ान द%: यिद आप िहंदी बोलतेह2तो आपके िलए मु7 म%भाषा सहायता सेवाएं उपल= ह2। [754-202-2655] पर कॉल कर%।
Gujarati: સુચના: જો તમેગુજરાતી બોલતા હો, તો િન:શુSક ભાષા સહાય સેવાઓ તમારા માટેઉપલ]ધછે. ફોન કરો 754-202-2655
Hmong: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pabdawb rau koj. Hu rau 754-202-2655
Urdu: -754202-2655 دربخ ر: گا ر آپ درا و تلوب ے ںیہ ، تو آپ کو ابز ن کی دم د کی امدخ ت فم ت یم ں ایتسد ب یہ ں ۔ اک ل یرک ں
Cambodian: !បយ័ត&៖ េប)សិន-អ&កនិ0យ 12ែខ5រ, េស7ជំនួយែផ&ក12េ<យមិនគិតឈ@ Aល គឺDចFនសំGប់បំេរ Iអ&ក។ ចូរ ទូរស័ពN754-202-2655
Punjabi: ਿਧਆਨ ਿਦਓ: ਜੇਤੁਸੀ ਂਪੰਜਾਬੀ ਬੋਲਦੇਹੋ, ਤਾਂਭਾਸ਼ਾ ਿਵੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇਲਈ ਮੁਫਤ ਉਪਲਬਧਹੈ। 754-202-2655ਤੇਕਾਲ ਕਰੋ।
Yiddish: זקרעמפיוא ם: יוא ב יא ר דער ט ידיא ש, ענעז ן אהראפ ן אפ ר ייא ך ארפש ך ליה ף עסיוורעס ס ירפ י ופ ן אצפא ל
754-202-2655 ר ט
Amharic: ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደሚከተለው ቁጥር ይደውሉ 754-202-2655
Thai: เรียน: ถา้คุณพดู ภาษาไทยคุณสามารถใชบ้ริการช่วยเหลือทางภาษาไดฟ้ รีโทร 754-202-2655
Lao: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍ ລິການຊ່ວຍເຫືຼອດ້ານພາສາ, ໂດຍບໍ່ ເສັຽຄ່າ,ແມ່ ນມີ ພ້ ອມໃຫ້ທ່ານ. ໂທຣ 1-800-997-6196 754-202-2655
Albanian: KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 754-202-2655
Serbo-Croatian: OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoć idostupne su vam besplatno. Nazovite 754-202-2655
Ukrainian: УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 754-202-2655
Nepali: यिद तपाइँÖेनी बोÜनुáàछ भने, तपाइँसँग तपाईंको िनपटानमा िन: शुé भाषा सहायक सेवाहè छन्। कल गनुëहोस्754-202-2655
Dutch: AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-800-997-6196 754-202-2655
Swahili: KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simu 754-202-2655
Indonesian: PERHATIAN: Jika Anda berbicara dalam Bahasa Indonesia, layanan bantuan bahasa akan tersedia secara gratis. Hubungi 754-202-2655
Turkish: DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 754-202-2655 irtibat numaralarını arayın.
Kurdish: تسەدرھب ھ .. کب ھ 2655-202-754بھ دنەویھپ ی راداگائ ی: ھگھئ ر بھ نامز ی دروک ی سھق ھ تیھکەد ، ناکھیرازوگتھمزخ ی تھمرای ی نامز ، ییاڕۆخھب ، بۆ
Norwegian: MERK: Hvis du snakker norsk, er gratis språkassistansetjenester tilgjengelige for deg. Ring 754-202-2655
Greek: ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 754-202-2655