TESTIMONIALS

New chapters, in their own words

Experiences and personal stories from the older adults we serve, the caregivers who walk with them, and the clinicians who do this work every day.

From the lives we get to be part of

Real people sharing what it was like to ask for help, what they found with Author Health, and what's different now.

"I’ve seen many therapists in my past with little to no success. With Author Health’s great team, the CBT sessions, and the tools I have acquired to help me, I finally have my life back and can enjoy living in the present."

Larry R.

Author Health Patient

“Before I got involved with Author, I was a mess. Sometimes I didn’t take my medication, I wasn’t eating, my stomach hurt, my heart was going 100 miles an hour and I felt it in my throat. My doctor at Author gave me peace in my heart and in my mind—he gave me hope. I feel safe. I feel like I have someone that really cares.

Author Health Patient

"I have a great team who takes pride in their work, and I trust completely. I feel that my team sincerely cares about me. I'm not afraid to call you when I'm stressed beyond control. I feel that I am truly blessed to have this group in my corner."

Tim F.

Author Health Patient

“I am making much better progress at this time and am extremely pleased and thankful that I am receiving the appropriate support and care that I was so desperately in need of. I am truly grateful.

Author Health Patient

"The office staff is always attentive to my needs, answering questions and promptly returning phone calls. Sessions have been extremely helpful. If I need prescriptions or advice about medications, I simply call to make an appointment. I have been seeing therapists off and on since I was 18, and I have never received such supportive and compassionate care!"

Justine M.

Author Health Patient

“Author Health has exceeded my expectations in every way. From excellent organization and client care to helpful counselors, I am very pleased.”

Author Health Patient

“I didn’t realize how much I needed my Author Health therapist until I had them. I am able to begin my life again at 66 with their help understanding me.”

Author Health Patient

The numbers behind the stories

Stories tell you what we do. Statistics show how what we do works.

Feel Much Better

82%

Experience meaningful improvement in their symptoms

Love Your Care

2x

People we serve are 2x more likely to recommend Author Health to a friend compared to other healthcare services

Stay Well

17%

Those receiving Author Health support have 17% fewer hospital admissions than people with similar conditions not receiving our care

From the people trained for this

Our team chose senior mental health work for a reason. Here's why they show up every day.

"Joining our tech facilitator and outreach teams in the field and seeing their dedication firsthand reaffirmed exactly why I came to Author Health. It is an honor to support the exceptional people who deliver care and make a profound difference in our patients' lives."

Joy Young

SVP, People at Author Health

“What drives me every day is the opportunity to support patients, their families, and my teammates with genuine empathy and care. Working at Author Health has been a wonderful learning experience that continues to help me grow both personally and professionally.”

Gracie Matute

Patient Engagement Specialist @ Author Health

“Here, you feel that your ideas are heard, that your work matters, and that everyone is working toward the same goal. It creates an environment where you actually enjoy coming to work every day, and I think that positive culture naturally translates into better care for our patients.”

Author Health Employee

"Helping individuals get connected to the right services and supporting them through the process, I’ve seen how even small actions can reduce stress and make it easier for people to take the next step toward getting help. It is rewarding to know that my work can help someone feel heard, supported, and more confident in their ability to move forward with their mental health needs."

Terri Bechtel

Outreach Liaison @ Author Health

“What I enjoy most about working at Author Health is the people. Even though we're a fully remote company, it never feels like we're working alone. Everyone, no matter their role, genuinely cares about doing what's best for the patient. If someone needs help, people step in without thinking twice, and everyone wants to find solutions instead of pointing fingers."

Author Health Employee

"What I enjoy most about working at Arthur Health is the opportunity to make a meaningful difference in people's lives every day."

Author Health Employee

“I enjoy having the opportunity to reconnect patients with care and support through Author Health services. It's rewarding to build relationships with patients and encourage them to stay engaged with their treatment. I also enjoy the engagement that management shows staff, even in a remote setting.“

Delaine Newsome

Patient Engagement Specialist @ Author Health

“Many of our patients just want to know that someone is there for them and is willing to help. Being able to listen, answer their questions, and do everything we can to make the process easier is incredibly rewarding. It fills me with pride knowing that, in some small way, we're making their day a little better while helping them get the care they deserve.”

Author Health Employee

"I think that Author Health is special because we not only assist patients with their behavioral health needs but also connect them with resources, helping them feel acknowledged and cared for. Some patients have never received the level of care Author Health provides, and I enjoy the excitement patients show when I inform them about our available services.”

Author Health Employee

"The people we serve have a greater sense of hope."

Author Health Employee

"Author Health's commitment to meeting people where they are with more accessible, compassionate, and personal mental healthcare helps create a greater sense of hope, connection, and support for the people we serve."

Juan Gonzalez

Lead Certified Medical Assistant @ Author Health

“What sets Author Health apart is our dedicated team. We are deeply committed to patient well-being, focusing on empowering individuals to achieve their highest level of independence.”

Author Health Employee

Your story could be next

Whether you're calling for yourself or someone you love, our team is ready to listen and walk you through the next step.

For new patient inquiries, our call line is open every day from 8am-7pm ET. After hours, leave a voicemail and we will return your call the next day. For established patients, we have 24/7 support for urgent needs. Those calls will be triaged by staff who involve the on-call clinician as necessary.

Rather send us a message?

For new patient inquiries, our call line is open every day from 8am-7pm ET. After hours, leave a voicemail and we will return your call the next day. For established patients, we have 24/7 support for urgent needs. Those calls will be triaged by staff who involve the on-call clinician as necessary.

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