Connected care for members with Medicare
Author Health makes care more connected, not more complicated. We work closely with primary care and community partners to bring mental health care to older adults whose care too often falls through the cracks.
Our model combines virtual care, in-person support, care coordination, and real human follow-through, so clients with serious mental illness, substance use, dementia, and other complex needs can get care that fits their lives.
For payers and partners, that means a care model built to support better outcomes, stronger quality performance, and fewer avoidable crises. For clients and caregivers, it means someone is finally showing up, listening closely, and helping to connect them to the next right step.
Our work continues to show that showing up pays off
Author Health’s care model was created to make a real difference—helping people living with serious mental illness, substance use, or dementia feel more supported, stay independent, and enjoy a better quality of life.
Our high-quality outpatient care and wraparound services meet people where they are. That may mean therapy, medication support, help coordinating with primary care, caregiver support, or connection to resources such as transportation, food, housing, or in-home support.
Without access to a dedicated care team including relevant specialists, individuals with serious mental illness, substance use disorder, and dementia may experience more frequent avoidable crises, seek more emergency care, and face poorer health outcomes overall.
Not investing in support comes with a cost
When complex behavioral health needs go unsupported, total medical costs can rise.
Higher Total Cost of Care
When complex behavioral health needs go unsupported, total medical costs can rise.
2.65x
Higher number of ER Visits
Better outpatient support can help reduce avoidable emergency care.
2.35x
Greater Inpatient Admission Rate
Coordinated care helps identify needs earlier, before they become acute.
5x
Higher Inpatient spend
Keeping clients supported in their homes and communities can help reduce the need for costly inpatient care.
4.5x
Partnering for better adult and senior behavioral care
With us, providers are equipped with real-time updates and synced care plans, so your proactive and personalized recommendations are actually put into action outside your office. We identify care gaps, build thoughtful care plans, coordinate across partners, and support clients with the right care at the right time.
That kind of steady support can help improve outcomes, strengthen MA Stars and HEDIS performance, and support value-based care goals while keeping the patient at the center.
Keep patients thriving in their communities and out of acute care
Author Health bridges gaps that typically separate patients from the behavioral health care services they need. That means better patient outcomes, better work experiences for clinical experts—and maximum efficiency for you.
Relative decrease in total emergency department utilization (ED/1000) compared to a matched control group
5%
Author Health patients had nearly 4 times as many behavioral health visits as those who weren’t, indicating a significant increase in engagement and access to outpatient care.
~4×
We have an NPS score of 68, twice as high as the average healthcare score of 34.
NPS 68
Of our patients on antipsychotic medications have been screened for pre-diabetes or early diabetes, supporting early detection and care.
98%
97% of patients with serious mental illness (SMI) or dementia have had their symptoms measured using a standardized assessment, helping track progress and guide treatment.
97%
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Complex needs shouldn’t mean a complicated experience
Older adults with complex behavioral health needs deserve care that is easier to reach, easier to trust, and easier to stay connected to. Payers and partners deserve a model that is practical, measurable, and built for the real world.
Author Health brings those pieces together through a team-based approach that supports clients, caregivers, providers, and the systems that care for them.