Nancy D. Gonzalez, RN, CCM, MBA is the Director of Care Management at Author Health. She leads multidisciplinary care management teams dedicated to delivering coordinated, patient-centered care while advancing clinical quality and operational excellence.

Nancy has extensive experience in care management and healthcare operations, with a focus on quality improvement, care coordination, and team development. She is passionate about building collaborative, high-performing teams and driving meaningful process improvements that enhance the patient and provider experience. Her leadership is guided by a commitment to compassion, accountability, and continuous improvement.