Great question. Some do, and we do our best to match you with someone who is fluent in the language you are most comfortable speaking. If that’s not possible, we will provide you with interpreters, free of charge. Yes, this includes sign language! We’re also happy to meet other accessibility requests.

If you—or the person you are referring—need any of these services, just let us know or call us directly at (919) 769-5390.

Let’s find out! If you have Humana Medicare Advantage, then yes, you are covered. We are adding new insurers to expand your coverage options—please fill out the contact form or email us hello@authorhealth.com and tell us who your plan is with. We’ll get back to you with an answer on coverage.

We definitely get why you’re asking this. Because we are virtual-first, we can Zoom with patients after we get your referral. As soon as we get your referral, we start safely collecting your medical health records and history (with privacy and HIPAA compliance, of course).

Absolutely. We can even arrange to see you virtually while you are at your primary care doctor’s office. This might help you feel more comfortable as we kick off this new, exciting chapter in your story.

Glad you asked. Our technology platform is the central hub that keeps your team and the people involved in your care connected and up-to-date with your most current health records. But we know your personal information needs to be safe and protected from people who don’t have a role to play in your healthcare plan. We are HIPAA compliant with a robust security system built into our tech platform. If you have specific questions about how we protect your private health information on our service platform, please send us an email at hello@authorhealth.com.